Susan Dennis (susandennis) wrote,
Susan Dennis

success in three

Normally, I wait until the other choice is root canal before I call an 800 number - or, really, any number. My hatred of talking on the phone gets worse all the time.

But, I had two questions that I could not find answers for online and wanted to know right now so I called the Discover 800 number and steeled myself for a many branched tree and a long wait.

It started ringing, I took a big bite out of my salad and clicked on a website and then heard 'This is Kim at Discover in Arizona, how can I help you today?' WTF???? I had a mouthful of food left to chew! I garbled an apology. She answered both my questions - no muss, no fuss, and I was done before time for the next bite.

Holy crap.

Then, I went to the Social Security website to change the bank on my direct deposit and it wouldn't let me. It said I had to call. Oh Fuck. This is payback for the Discover call. So I called. There was a good 5 minutes of Covid-19 disclaimers and instructions on what to do if you didn't get your relief check. And then it wanted me to tell it what I wanted. The website had said to say 'help desk' so I did. It told me the wait was 2 minutes. It was wrong. The woman answered immediately.

She was fun and nice and efficient and fixed me up right away.

What is this world coming to???

And then I finished lunch which was my 3rd win of the day. Yesterday I had some left over spam and somehow got macaroni salad in my head. But, I only had penne pasta so I cooked it up and cut in in half - like macaroni without the elbow. Spam, cucumber, spring onion, grapes - mayo and sour cream. It was good yesterday but today it was amazing!!

Now I'm going to watch a silly movie and then talk to my brother and his sons on Zoom at 4:30. Nice Day-Before-it-Gets-Africa-Hot here.
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