Susan Dennis (susandennis) wrote,
Susan Dennis

Amazon, some days I don't, but today, I love you!

Here in Seattle, we've had all kinds of Amazon delivery situations. In the early days, it was pretty much only the post office and UPS. Then we had the Ontrac years. Many of those were excruciating. Then we started the Amazon-grown delivery service. Early on, it sucked but it has gotten better. Now it is really their delivery of choice. I'd say 80% of my deliveries are done by Amazon's own delivery service.

They are mainly independent contract delivery people and there are a million of them. Most do not read the delivery instructions. They leave packages in giant heaps in various places. Sometimes the package area in the garage. Sometimes in the lobby. Sometimes in the mailroom. Sometimes at the front door. When you get a text that you package was delivered or you see it was delivered when you check the tracking, the hunt begins. Where did they leave it this time?

Oh and another issue is that their text saying 'your package was delivered' comes most often the day after delivery. So, if you really want the package or want to grab it before someone swipes it, you live on that tracking page.

Anyway... tonight I was checking the tracking page. It kept saying my package would be delivered by 9 pm. At 7:15, I hit refresh and I got this:

So not only did I know my package was delivered, I knew it was just outside the door to my unit!!! Had it been in any other spot, I would have known that, too. This is fabulous and amazing. And I sent them feedback saying so. I hope they do this every time.

The Mariner game is about over. And no, I don't want to discuss it, thanks anyway.
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