Susan Dennis (susandennis) wrote,
Susan Dennis

Dear local shoe shops, Zappos says Thank you!!

The shoes from Zappos didn't work. I was going downtown anyway and thought I'd just buy my new shoes out of the store - like we used to do in olden days.  There are two shops that specialize in walking/comfort shoes and then there's Nordstrom's who has all kinds of shoes.

Store #1. A nice young girl greeted me as I walked in and asked if she could help. I was wearing a pair of Merrill's clogs and I showed her and told her I really wanted something like these but not clogs.  She told me that if I wanted comfortable, I'd need ,to stick to clogs. ???  Then I spied a pair of something interesting and I picked up the shoe and she said quickly "Oh, hon, we don't have that in the store."  

I said "I'm confused. I'm in the store, I'm holding this shoe so clearly you have it in the store."  She explained that was display only.  I said well, can you tell me which of your display shoes you actually have so I can try on?  "Oh, no, that would take way too long."

Off to Store #2.  The only soul in the store was a young guy behind the counter. He did not even look up when I walked in.  I wandered around looking at shoes and never heard a peep out of him.  Two cute young chicks came in and he was all over them like white on rice.

Off to Nordstrom's.  I waited more than 5 minutes for this guy to bring me out an idea of what he had that matched what I asked for.  What he brought did not come close. After I dumped him, I looked around and found several that looked like they might have worked but apparently my guy thought otherwise.

So, this morning, I found 6 likely suspects in Zappos. I ordered them all. Zappos will happily pay for me to easily return the ones I don't want.

"Buy Local" is a great idea if Local wants to sell. If they don't, Zappos does.
  • Post a new comment


    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.