October 4th, 2018

Customer Service

Today's swim was a particularly good one. Two days now I have had problems at the beginning of my swim with not having enough breath. Today was the second day that I've tried using my albuterol inhaler before heading out to the gym and today there were no issues. So I guess we'll just keep doing that. Good to find a solution and such an easy one.

Also this was day number 2 of private swim. There was one guy who came in half way through my swim. I don't mind sharing lanes and enjoy seeing other swimmers, especially the regulars, but having a private pool once in a while is kind of fun.

Tonight is a big concert in the football stadium. They have the portapotty room all set up. The stadium has enough bathrooms, I think, for crowds that fill the stands. But when the crowd also fills the field, more pee spots are needed and they create a Pee Village off to the side. For some reason that always amuses me.

The concert is Beyonce and Jay-Z. It will be interesting to see the kind of crowd they attract. It doesn't start til after 7 so the traffic issues won't be a problem for me.

I do plan to go out but way earlier. I'm going to combine my walk with a Costco return. I generally wouldn't bother but I bought some granola bars there last time that are just inedible. I'm taking them back. Costco is very nice about this. So it enables me to try their stuff when I might not. Usually I like it but once in a while...

I'll park in the farthest lot so there will be walking. Then I'll get gas and a car wash there while I'm at it.

Amazon has this handy new-ish drop off place for order returns. It's totally free and very easy. BUT their system has a problem with the process. If you return a package via USPS or UPS, you get the refund as soon as the package hits the carrier's system. Dropping it off, I don't know when you ever get it. You get an email receipt immediately but that's it. Each time, I have to go in and send an email or initiate a chat to get the refund. It's kind of annoying. I know from past experience that they will get it figured out I'd just wish they would hurry.

One perk of dropping it off is that the dropoff spot is also where you go to pick up your Amazon Fresh groceries. Often they have a box of bananas out with an invitation to take one. Free bananas!!!

But my real customer service frustration is with Loveknitting.com. I've done business with this site in the past and been delighted with their selection, their prices, their service. I've even exchanged emails with them over an issue. They were quick and pleasant and reasonable.

I filled in their web form with a question 3 days ago. I got an automated reply with a service ticket and then nothing. Not a word. I was asking a question about how to place a particular order. The order is kind of big-ish money wize and I don't want to fuck it up. But, at the rate I'm getting service here, it looks like I'm going to have to find a new vendor. Sad trombone.

Today, it's chilly enough out to have the outside access shut off. So, for the first time since last winter, I have complete silence in here and it's deafening! No air conditioner, no traffic/street noise, nothing. It's so quiet that it's loud.

I'm no longer invisible!!!

I wore my dinosaur shirt today. It's warm and comfortable and has pockets. Win win win.


I got some stuff done here and then went to Costco. I got a nice walk in and made my return. (Soooo easy and fast.) And then walked around the store. There was a bottleneck back at the meat department and while I was standing there waiting for the crowd to move, someone tapped me on the shoulder. I turned around and there was this old guy with a twinkle in his eye who said "I'll bet your grandchildren picked out your blouse!" We had a good laugh about that.

Then over in the coffee section a Costco couple were stacking inventory and as I walked by, he said "I love your shirt." and she whipped around with an actual "OMG that is amazing!!

I got a couple of other compliments on it on the way out the door. It was such fun, I thought about going back in and doing it all again!

I did stop and get a hot dog for lunch. So yum. Then a woman next to me sat down with a nice looking bowl of chili. They have a new, really easy system for ordering food. If you want (it's optional) you can go over to a bank of screens order the food you want and stuff your credit card in and get a number. Then you walk up to the no line window and give them your number and get the food. VERY fast and VERY easy. So when I finished my hot dog I went back and got chili and brought it home.

So now I have two delicious dinner options! Beef Strog or chili. Nice.

I got gas and I got the car washed.

When I got home, my brother called. He was at the new house with the Nest cam so I got a tour! Very fun. The house looks very nice but as even he admitted, it is, right now, as nice as it will ever look because tomorrow, she'll be filling it up with all her shit and it will be claustrophobia city. He's got one room that is his and his alone. It's all the space he needs and he says as long as he has sanctuary, he can deal. It would drive me right up the wall.

I got my new shirt pattern put together and altered for me and then cut out the fabric. As I was finishing that I got a text that USPS had delivered my package.

So I went down to get it. Only they had not delivered my package or anyone else's. Nor had they delivered the mail. Weird. I worried for a while. I have two things I'm expecting via USPS. One is imodium from Humana pharmacy (I get $50 worth of over the counter stuff a quarter so when I get low on stuff like that I just order from them. Free is a price I like).

The other is the Mariner swag from the second half of the season.

If USPS loses my free imodium, I will not suffer - no biggie at all.

If USPS loses my swag, major BFD. Finally I figured out how to check for sure - and did so. YES!!! The package that was "delivered" but not really was the one from Humana. Whew. If it shows up great. If not. Whatever.

Looks like the swag won't get here much before next week, which is fine. I can wait.

I did see what looked like a good deal on a Samsung tablet. The deal is good 'while supplies last' or until 10/13. The Google hardware announcement is Tuesday (the 9th). I want to see what they are putting on the table before I buy anything else. But this gives me time. So yeah.

I keep trying to post the pool selfie every morning and I keep forgetting.