Susan Dennis - Consumer is us...

A few updates for my records:

My tooth pain of a couple of months ago is totally, 100% absolutely gone. Grinding, clenching was clearly the answer. Way better than root canal or extraction or any number of other dental answers. It took about 5 weeks to go away entirely but it is now well and truly gone. My night mouth guard is wonderful. I would not be comfortable now sleeping without it.

I abandoned my expensive Hamilton Beach Brewmaster coffee pot a few weeks ago for a simple, relatively inexpensive, small and simple Mr. Coffee. It was a very very wise decision. The little Mr. Coffee is perfect. No leaks, good coffee. And it's kinda cute.

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Now the new. I have, on order, a USB cell modem (EVDO) and have signed up with Sprint for two years of very expensive monthly payments. BUT, I will never be hungry connectionless again!

I ended up calling 3gstore. I got Scott (who told me during the conversation that he was not on commission and was working from home). He patiently listened while I took him through the problem I was trying to solve. Then he laid out the solution. USB modem (he said they don't really recommend the cards any more which is good cause one of my computers has that slot in use) with Sprint or Verizon 5GB service.

He then went on to recommend Sprint because of my usage. I will not use this much but when I do, it might well exceed 5GB. He said Verizon will slap some heavy duty charges (something like $250 if I hit 6BG). He said that Sprint might well do nothing or might send me a hand slapping email. And might take action only after repeated abuse.

I factored my previous satisfaction with Sprint and my brother's true hatred of Verizon into the equation and bought the deal.

I got to 3gstore by reading a fair number go good reviews and forum comments and I may soon be adding my own. Scott offered up all kinds of free support - technical or otherwise. (Maybe next time someone pisses me off about something, instead of whining about it here, I'll just call them for some sympathy.)

And, I have 30 days to try out the hardware and service and cancel if I want. He also offered to take my order or let me do it through the website which I thought was terrific. I chose the website and their ordering process was very straightforward. I got a little itch when they wanted my social security and drivers license number and then I remembered the Sprint contract.

To top it off, I got the requisite order acknowledgment emails, and then an extra one from Scott apologizing for spelling Dennis with one n on the invoice and assuring me that he had caught it and fixed it before it got into the system!

I'm not happy about spending all this money ($70 a month plus about $50 in start up/hardware fees) but if I have to spend it, and I do to keep my sanity, I'm sure glad I spent it with 3gstore!